Q What is your standard turnaround time?
The standard turnaround time for The Packaging Boxes is 4-6 business days.
Q Is there any way I can get fastest shipping?
Yes, The Packaging Boxes offers Rush Order service in which the turnaround time is reduced to 3 business days for a nominal fee.
Q Can I print custom/my own artwork?
Yes, The Packaging Boxes enables the client to incorporate their own artwork in the boxes.
Q How do I make sure what would be finish product look alike?
The Packaging Boxes offers free digital mockups with a flat and 3D view of all custom boxes, which give the client an idea of the final product. However, for bulk orders we send out a physical sample with a small fee to ensure that the box is made in accordance to your requirements and specifications.
Q Can I get wholesale prices?
Yes, The Packaging Boxes has special discount rates for resellers, whole sellers and graphic designers.
Q Do you ship outside of USA?
Yes, The Packaging Boxes delivers outside of USA.
Q Which payment methods you accept?
The Packaging Boxes accepts payment via Visa, Master, Amex, Discover, PayPal or cheque.
Q What form do the boxes shipped?
All boxes by The Packaging Boxes are shipped flat and pre-assembled (glued).
Q Which printing method you use?
The Packaging Boxes offers state-of-the-art offset and digital printing. We also have in-house screen process available.
Q What file type you require for printing?
The Packaging Boxes requires AI, PDF, PSD, format with min of 300DPI file for printing.
Q How can I order personalised wholesale boxes?
Ordering customised packaging boxes with The Packaging Boxes is a fairly easy task. TPB has an in-house team of expert graphic designers who can customise a box as per your specifications and effectively include your artwork or design file. All free of charge!
Q How should I process the order?
The Packaging Boxes processes your order in 4 simple steps.
- You can start by submitting a request for a quote.
- You then need to email your artwork to us or upload it.
- Our designers will get back to you with a digital mockup, which will need your approval.
- Once the payment is confirmed the order will be forwarded to production.